Harriet Jeon
PhD Candidate
The Wharton School, University of Pennsylvania
Email: hyjeon@wharton.upenn.edu
About Me
Hello! I am a PhD candidate at The Wharton School, University of Pennsylvania, where I am fortunate to be advised by Hummy Song.
My research broadly focuses on problems in healthcare operations faced by a range of stakeholders, including startups, health systems, and governmental agencies, both in the US and abroad. I am particularly interested in designing and evaluating data-driven solutions to enhance the social sustainability of service systems and their workforce.
Prior to my doctoral studies, I was a predoctoral fellow at the Tobin Center for Economic Policy at Yale University. I completed my B.S. in Economics with a minor in math at The Wharton School, University of Pennsylvania.
I am on the 2024-2025 job market. I will be presenting at INFORMS 2024 at the following sessions:
I will be presenting ongoing work ("Improving Decision-Making in Resource Allocation") as the second speaker in session SE50 beginning at Sunday, Oct 20, @ 4:00 PM in Summit – 442.
I will be presenting my job market paper ("Last-Mile Delivery in Health Care") as the final panelist in panel session MD54 beginning at Monday, Oct 21, @2:15 PM in Summit – 446.
Research
Working Papers
Last-Mile Delivery in Health Care: Drone Delivery for Blood Products in Rwanda
[SSRN] [Job Market Paper]
with Claudio Lucarelli, Donatien Ngabo, Jean-Baptiste Mazarati, and Hummy Song
o Media coverage: Bloomberg, Science, Think Global
o Second Place, INFORMS Public Sector OR Best Paper Award 2023
o Finalist, INFORMS Health Applications Society Best Student Paper Award 2023
o Accepted for MSOM Healthcare SIG 2023
o Accepted for Empirical Research in Operations Management Workshop 2022
o Accepted for Early-Career Sustainable Operations Workshop (Flash Talk) 2022
To Each Their Own (Shifts): Incorporating Heterogeneous Worker Preferences into Shift Work Schedules
[SSRN]
with Song-Hee Kim, Hummy Song, Kyeongsug Kim, Sangwoon Cho, Jeong Hee Hong
o Accepted for Empirical Research in Operations Management Workshop 2024
o Accepted for MSOM Healthcare SIG 2024
What Drives Health Care Technology Adoption at Hospitals? [Available on Request]
with Steven T. Berry, Zack Cooper, and Fiona Scott Morton
In Progress
Improving Decision-Making in Resource Allocation: Evidence from Inpatient Admission Decisions
with Song-Hee Kim, Hummy Song
An (AI) Second Opinion: Impact of Generative AI on Performance and Service Quality
with Hummy Song and Christian Terwiesch
Creating Oasis in Pharmacy Deserts: Drone Delivery of Pharmaceutical Products
with Ruochen Sun